14 03, 2012

Hidden Value – Good Vendor Relations

By | 2016-10-29T15:34:14+00:00 March 14th, 2012|Categories: CitySprint Daily Blog|Tags: , , , |Comments Off on Hidden Value – Good Vendor Relations

Have you evaluated how good your relationships are with your vendors? Businesses have at least 4 sets of stakeholders: 1.  Clients 2.  Employees 3.  Vendors 4.  Owners/Investors Good Vendor Relations (GVR) can give you a competitive advantage. GVR helps you control costs GVR helps you grow your business GVR says a lot about your company’s culture [...]

1 03, 2012

Customer Service

By | 2015-02-07T11:09:33+00:00 March 1st, 2012|Categories: CitySprint Daily Blog|Tags: , , , , |Comments Off on Customer Service

CitySprint Featured in New Book, Praised for Customer Service A recent book, Tattoo by Rebecca D. Turner, features the Dallas-based courier service provider CitySprint 1-800-DELIVER as an example of excellent customer service. The book describes how good customer service can translate to new customers, which Turner calls “advocate marketing.” CitySprint is one of a select [...]

25 02, 2012

THINK OUTSIDE THE BOX AND CUT COSTS

By | 2015-02-07T11:08:00+00:00 February 25th, 2012|Categories: CitySprint Daily Blog|Tags: , , , , |Comments Off on THINK OUTSIDE THE BOX AND CUT COSTS

Many companies do not consider outsourcing because they fear giving up control.  However, outsourcing puts you back in control!  Outsourcing is defined as “the act of transferring some of a company’s recurring internal activities to outside providers,” according to Maurice F. Greaver II, in his book, Strategic Outsourcing.  He cites a study performed by the American [...]

16 02, 2012

True Cost of Selecting the Wrong Vendor

By | 2016-10-29T15:34:19+00:00 February 16th, 2012|Categories: CitySprint Daily Blog|Tags: , , , , |Comments Off on True Cost of Selecting the Wrong Vendor

What is the TRUE cost if the wrong vendor is selected? It can be costly when you have searched for the right vendor, put out an offer to bid on our work and performed your due diligence only to find that the wrong vendor was selected. Below is an outline of the costs that are [...]

20 01, 2012

Kim Cobb Receives Employee of The Year Award

By | 2016-10-29T15:34:24+00:00 January 20th, 2012|Categories: CitySprint Daily Blog|Tags: , , |Comments Off on Kim Cobb Receives Employee of The Year Award

What does it take to be acknowledged as the Employee of the Year (EOY)?  It takes dedication, a great work ethic, caring about other team members and the ability to build trust.  That describes Kim Cobb. Kim has been with CitySprint 1.800.Deliver in Dallas since 2006. During her tenure, she has served as Operations Manager, [...]